Whaaaaat? Training is not always the solution?

I don’t know about where you work, but where I work any problems with the knowledge that learners have will often come back to training. The prevalent urge seems to be to offer more training. Quite a few times I’ve combed through the material to show a technical council or administrator that we do, in fact, have quite a bit of training on the problem area. The students are also tested on it; they require 80% to pass. That’s all I can do really I can provide training on written communication, verbal communication, and relevant technical training but I can’t very well hold someone’s hand while they do an inspection (and even if I could it wouldn’t be very helpful because I don’t know much about the technical aspects). So I felt very vindicated to come across Caffarella’s (2002) statement that, “formal education and training programs, even those that have already been completed, will not solve the problems and issues presented”(p. 137). Often in these scenarios, the ones I have at work and the ones that  Caffarella (2002) describes, other interventions, and other people need to be brought into the conversation.  

 

Caffarella, R.S. (2002). Planning programs for adult learners: A practical guide for educators, trainers, and staff developers (2nd ed.). San Francisco: Jossey-Bass.

Stakeholders and program plan chatting

I found a chart on stakeholder relations. My first instinct was to shove everyone into the Keep Satisfied section and I actually found the “manage closely” section to be a little confusing. I can’t manage high power people in my organization…it’s usually the other way around. The examples used in the description of chart plotting were your boss and your family. Your family is likely to have high interest (in you) but not a lot of power over the way decisions are made. Your boss is likely to have both power and interest so you need to fully engage with the boss, and they will take the most effort to keep happy. So “manage closely” isn’t intended to denote power, but rather priority.

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I also found a really need mind-map of program planning.